How To Get The App

As a first-time user, follow the instructions below to get connected:

Select your preferred way to connect to HERO

• Log in via a web browser

• Log in via the HERO app – iPhone App Store

• Log in via the HERO app – Android Google Play

Select “New User”

Your account will be activated by us during the enrolment process using the email address you provided when you enrolled your children; use this address to request a password.

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Add your email address.

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Select the “Request Password Link”

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Check your email.

HERO will send you an email with a link to follow.

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Follow the link.

This will take you to a secure page to enter your chosen password.

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If you have problems logging in, please email our office at office@whareama.school.nz to ensure that we have your correct email. 

Setting Up Notifications

Each platform is different, but here is some information to assist you in receiving notifications from HERO.

In the HERO App

Click on your profile image (top right corner)

Select EDIT PROFILE

 Scroll down to My Devices and select your preference from the following options:

• Default - you will receive in-app notifications on any device logged into Hero with the mobile app. A list of these devices is shown below these options. If you have no listed devices, you will receive email notifications.

• Email - you will receive email notifications from Hero

• None - you will not be sent any notifications from Hero, but you can log in at any time to view updates from “The Bell”. See Accessing Unread Notifications via "The Bell"

On Apple devices

Go to the Apple device settings icon and select

Scroll down to HERO App and select

Select Notifications​

Scroll down to banner style and select persistent.